Our Reviews

Mr. Doug Pope was really great. He was knowledgeable and helpful. I had a great buying experience.

Tamara was a great sales person. Very knowledgeable!!

Tamara Jones was extremely knowledgeable. Super super

Doug was great. Made my new truck buying experience seamless.

Asked if oil job was about finished and did not get answer

The sales people where great, no issues at all they where very professional, honest and listen to what I wanted in order to complete the sale. The disappointment came when it was time to clean and wash the vehicle, engine area was filthy and dirty, it should never be left up to the customer to have to clean the engine on a brand new vehicle, so I am a little disappointed that I will have to do it myself or pay to have the engine clean.

Our saleswoman, Jessica Hill, did an excellent job from beginning to end. The process went smoothly, highly recommended if your shopping at SouthWest GMC!

Everybody friendly and helpful

The motor seized in the car I purchased. I then paid for a new replacement motor which almost immediately broke down. After spending thousands I can’t seem to get any real communication or assistance and a car that I’ve owned for about 5 months has run for less than 6 weeks. I’m still waiting for help to resolve the issue with the new motor.

DERICK WAS A PLEASURE TO WORK WITH. TAE WAS ALSO QUITE GOOD. THE FINANCE GUY WAS A PLEASURE TO WORK WITH. OVERALL A VERRY PLEASANT EXPERIENCE WILL LOOK TO THIS DEALER IN THE FUTURE.

Outstanding

Great buying experience treated really well

Very helpful but not pushy. Jessica our salesman was very helpful.

Easy and seamless

you always do great

Good service.

Explained everything that needed to be done

Signed up that I was interested in a Sierra 1500. Got a call from Doug later that day, along with other emails. Was told one is coming in a few weeks, we’ll give ya a call. He kept a rapport. Then, truck comes in, he calls, sends pictures instantly. I inquire how I can hold it until we make it to Oklahoma (moving). He did, got all the paperwork done, fair price. Great team, to include Jermaine who worked the finances. 10/10 experience. Thanks all.

Chad and Lea always do such a wonderful job

Mr. Pope was very helpful and customer, friendly and very experience with a vehicle when I ask questions about the features inside and outside of vehicle.

Fast and efficient

My sales person and sales manager made me feel like family, wonderful people.

I had an oil change, and tire rotation scheduled and the service tech noticed I had a recall for an update on the Super Cruise and ask if I wanted them to complete the recall and the computer update took longer than expected which was no one’s fault

Glad to finally get my door locks fixed.

Ms Lee who signed me in and took care of the paperwork was very kind. When there was a delay in the work, she immediately notified me on the situation. There was a upgrade available, Lee asked if I wanted it installed on my truck while I waited for repair work to be complete. Lee was very professional on how she took care of my vehicle. As for the work performed, it is great !! I'm pleased with the workmanship and hospitality offered at SW GMC.

Na

LeeAnn was great to work with during our visit. She is a great asset to Southwest GMC.

Great experience. Leanne was great and the rest of the staff was awesome.

The service was exceptional. The salesperson did an outstanding job explaining the features of the vehicle and how to operate them. The paperwork was done efficiently and that is always a plus.

The service was great.

Always great service

Never was told they only did pacific diagnostic nor was I asked exactly what I wanted to be focus on. Never received updates unless I called. Had my car Monday morning but didn’t get it back until Tuesday evening and only got a diagnosis when I informed them that I wasn’t going to pay and I would take my car somewhere else. Very disappointed in the service I received.

I had an absolutely phenomenal experience with Chad and his outstanding service team! From the very beginning, Chad communicated with clarity, professionalism, and genuine care, keeping me informed every step of the way. My Chevy Blazer was expertly repaired—flawlessly restored and running better than ever. The team went above and beyond with their warm, welcoming attitude, delivering top-notch service with a smile that made the entire process a pleasure. What truly impressed me was the seamless coordination Chad facilitated with the warranty company—it was smooth, stress-free, and handled with precision. I also deeply appreciated how securely my vehicle was kept during its stay, giving me total peace of mind. Most notably, I had unknowingly left a highly valuable item in the vehicle, and to my amazement and gratitude, it was exactly where I left it. That speaks volumes about the honesty and integrity of this incredible team. Chad, thank you for setting the bar so high and for turning what could’ve been a stressful situation into a completely positive and memorable experience. Your leadership and dedication to excellence truly shine!

I always feel like I am a VIP when at SoutWest GMC Buick. Every staff member welcomes you and make you feel welcome and appreciated.

It was probably the fastest I've ever bought a car. I had my one financing so the process went smoothly. The staff was friendly and knowledgeable and never pushy.

Quick

Very curteous, in and out in 40 minutes!

Good

Great customer service

Love this dealership

This dealership had my vehicle for 58 days to fix my AC only for me to pick It you Saturday 12JUL2025 and my AC is right back out as of 15JUL2025

Good

Very attentive staff everyone was very nice gave us a great deal on our new 2500 SLT, they are not pushy at all and it was a simple and fast. Thank you to the sales and finace staff at Southwest GMC.

Had a great time. No hassle, no hard push for anything else. This team took care of me and my family’s needs, they not once made us feel like we were a burden at all. Highly appreciated that and will be a repeat customer, also will be giving my friends this place to come to.

Great job, they were prompt and helpful, professional

Friendly service

Friendly Service Advisor clean waiting Area friendly Stafff

My car was not serviced, there was no attempt at communication about why and then I was lied to.

I bought the truck on a late Friday evening and the salesman said I could bring it in for a free wash anytime since I didn’t get it when I got it. I told the service department this and they said they will see what they could do but when my truck was finished they did not wash it or even mention anything about it

Excellent Customer Service very Clean Facility

22 gmc Sierra front windshield needed replaced. Several calls to dealership with a long waiting period on arrival of glass. Finally found out item keeps going on back order. Parts department reaches out to regional manger and located glass. Finally arrived after 5 weeks with just one visit to parts department. Thank you so much to everyone that resolved this issue.

Service manager was left multiple messages and never returned my calls. Service dept had vehicle for 10 (ten!) Days and only performed maintenance one one of these days. They did not repair the issue!

It was the most pleasant experience in my car buying history.

Drop-off and pick-up was easy and convenient. Always a pleasure working with Chad and LeAnn

Good people to work with. Quick and easy transaction

Tamara Jones was very business like and she knew what she was talking about. She was very personable and helpful. Ever one at the dealership was great.

Southwest is very helpful

In and out in a jiffy.

Becky is terrific !!! In and out very quick

Rebecca Cox is a great addition to your service team. Very professional and and super nice. Went the extra mile to help me out!

Very friendly and quick.

All of the staff at the GMC Dealership treated me like family and showed me royalty. I was able to select from several vehicles until I was satisfied. Mr. Roberts, the Salesman was very courteous and patient. The staff at this dealership are all about making the customer their number one priority. This is the best dealership in town. I am spreading the good word about GMC Dealership to friends and other people in the community.

Mary was amazing and made sure we were beyond happy with our purchase!

Always great service and kind advisors.

job was done on time and complete great team

Everyone was super friendly and very helpful, overall great experience.

Always friendly service from the minute I walked in the dealership. Purchased my truck and was told it came with 2 years of oil changes. Come to find out it was only 3 total. that kind of was disappointing, considering I drive a lot. But besides that miscommunication my experience has been 10/10. Oil change was quick, sadly they couldn’t find my rim key to rotate my tires, but Leanna at the desk called and told me immediately.

They started on the truck on time and finished when they said they would. This was a very nice experience.

Easy online service scheduling, got to dealership before 7 for my 7:30 appointment and the service tech was already there and helped me right away. Got the call that my vehilce was ready for pick-up less than 2 hours later. I had a coupon that was emailed to me back in August and was able to get services I requested at half price of what the price showed when booking online.

I had been corresponding for about a month about wanting to trade in my 2021 Terrain for a Buick Envista. I had discussed what my plans were and they were able to meet those plans. I actually did not plan on leaving that day with a new vehicle but we were able to get everything done with my requests and I drove home with my new 2025 Envista that day. Thanks to my salesman Mike and the sales manager Pat for helping me with purchasing my "retirement" new vehicle.

The entire process was fast and convenient. I pleasant surprised at how smooth the process was. The whole staff from the sales personnel, the sales manager and finance personnel were very friendly and helpful. I will definitely consider this dealership first when I car shop again.

Very friendly and courteous

Had my yukon 23 days

Service desk staff is always pleasant and professional. However, 2 things always irritate me when I have my truck serviced there. 1. Why do they schedule an appointment at a specific day and time when they may or may not get to my vehicle that day? 2 Why am I getting charged a credit card fee when I am using my GMC credit card?

The staff and associates were awsome, very knowledgeable and completed my service needs in a timely manner. Keep up the good work i appreciate it. Thanks

Always a great experience

The dealership did a great job serving my vehicle. The appointment was on time and I was satisfied.

Great service all around!

Had a ten o'clock appointment. Didn't get my car till about 2. Then my car and my phone were showing it was still at 16% so then I wondered did they really change it ? So we called them and they told us to reset it. And told us how to do that over the phone. Something they should have done. Asked them to look at the heater. Just to see why it's not cutting off. They said no way they had time for that today. I said all want is for someone to look at it and make sure I’m not imagining things or if it’s normal or what. She said sometimes they do that so that it dries it out and you don’t get mold or mildew. So I was like ok. And was thinking was that so hard to tell me that. But I still think there is something wrong with it. It takes way too long to cut off. I have to turn it to the blue area to get the heat to quit blowing and getting too hot in the car. They had to do some wiring on it awhile back and I was just wondering if maybe some wiring got crossed or something. The lady in the office apologized for the long wait.

stopped in for service light on - code was read and appointment was made - returned with the car at appointed time, and was on the road again in about an hour. Kind and Friendly Service...

As always very curtious and knowlegable associates, quick service and i really appreciate the ride to work when i drop my truck off in the morning. Keep up the good work and i will see you next time. Thanks

Rebecca was great. She got me right in and I was out in less than an hour for an oil change and rotation.

Always pleasant to deal

Kind staff and quick!

I couldn’t be more satisfied. Mary was great and very helpful. Pat worked hard for me so I could get the best deal possible . I appreciate both of them so much! Thanks again for all your help!

Great

LeeAnn was very helpful and the service staff was great to work with.

Friendly team to work with. Great experience.

Good experience. Job well done to our satisfaction.

The best experience I have ever had purchasing my Truck. Great atmosphere. Straight forward. Transparency! No games! Treated like I was the most important person there! Great truck! Amazing staff! Just a great experience all the way around. And I didn’t have to spend the whole day there! Thank you all!! Costumer for life!

Was asked to do a review so here it is. First of all the service employees are great to work with and accommodated me with a vehicle for almost 2 weeks while my truck was being worked on. “But” after picking my truck up Wednesday I went straight to work and parked it, when I got out I noticed a couple of dents in the passenger fender that I’m pretty positive were not there before going in the shop (I assume without absolute proof it’s a mute point to argue with them about it). Then on my 45 min drive home the truck started over heating, I made it home and noticed that there was radiator fluid all over the engine bay and after a few quick checks I discovered that the cap on the reservoir was not screwed on. Simple but possible costly mistake. Tried calling to talk with the service manager several times only to get voicemail, so I left a message asking if they could call me back. As of now I have yet to hear back or speak with anyone.

I had a great experience at SW GMC, everyone was very helpful! Thank you Brayden and Tae!

Great customer service

Excellent

Did not fix the issue. If the heater blower being on off and still running all the time when the vehicle is moving is “working the way it was designed then it’s a poorly designed system. When I picked the vehicle up all I could get out of her was it’s working when turned on . We got it turned on. That was it. No explanation of what they did or didn’t do or anything. It didn’t need turned on, It stays on!!!! It needs to cut off when driving down the road. Maybe I assumed too much. I guess I thought you all would actually drive it down the road a little ways and actually check it out. Not just turn it on and turn it off.

Great customer service

Waited three weeks without being able to drive my car. Kept being told I'd be called with updates but was never informed. Finally, they decided they could get different parts, and overcharged me from my quote at pickup but took off some fees to make it seem better. Will not be back. I used to love using this place but its gone downhill fast and I cant trust my money, car, or time here anymore.

it is always a great experience the people are very nice and helpful

Positives. The online scheduling app is very easy to use. The service department got me in quickly. The lady at the desk was very nice and helpful. Negatives. I was scheduled for an oil change and tire rotation. However, they couldn’t find my tire lock key and didn’t do the rotation. The lock key was in my glove box. I also feel the cost was quite high for an oil change.

Service went as expected, with no issues. Both cabin and engine air filters needed replaced, but $200 for the two filters is beyond extreme. Will be purchasing and installing myself.

Very helpful. Pleased with the work